SERVICE OVERVIEW
4thTech focus is to simplify the key concepts surrounding successful implementation of modern buildings and functional residence, hence we ensure our smart building conform to a more conventional aesthetic. Customers and industry stakeholders continuously suffer from lack of understanding, which has hampered decision-making.
We provide end-to-end services, which comprises of five stages;Consultation/Planning, Design, Utility Rough In, Integration, Testing and Support, these stages are further grouped into Systems Developments, Project Implementation, Support & Maintenance to ensure value creation.
PLANNING
Consultation, and initial project documentation.
ANALYSIS
Requirements development and Scope definition.
DESIGN
Technical specifications and related architectural drawings
IMPLEMENTATION
Rough-in setup, Installation and Programming
TESTING
Solution assessment and project handover
MAINTENANCE
Preventive and corrective maintenance of infrastructure
SERVICE DESCRIPTION
Systems Development:
Development and sales unit will interface with prospective clients to elicit and have understanding of the specific gap or problem that the customer is willing to solve. Based on experience and due diligence, our systems analyst and sales engineers can deduce and also advice on the best solution that will bring about value and satisfaction to the end users.
Project Implementation:
Upon agreement on project scope statement and contract, our project management team will make resources available to timely completion of your project, and on budget. We take absolute pride in the way we deliver projects most importantly using best practices..
Systems support and Maintenance
We keep our promise by designing, integrating and supporting your entire electronics or home appliances, It is our duty to ensure you get value for your money, our ultimate goal is to get positive feedback from our esteem clients, we want to hear that the proposed value was realized, and if by any chance the customer is not getting the expected outcome, then we will swing into action with the support team to troubleshoot, get the root cause and ensure the system is working optimally.
Our customer service, incidence team and systems designer will be available for assessment in the event of upgrade or enhancement of your smart building features. 4thTech support team members are trained and also certified in IT service management (ITIL), thus they have the skillset to solve issues while they communicate with you in a professional manner.
SERVICE PACKAGE
Lite
This is a good platform for technology enthusiasts to easily tap into smart living, also the opportunity is vast for “non-techie” to explore the unknown without bothering so much about cost. Some of the required smart devices are very affordable and easy to setup, with relatively low budget and free consultation from 4thTech, you can create smart home features of your choice.
Basic
The basic package contains at least two smart building features; it provides more benefits and flexibility as compared to lite package. The network framework enables combination of wired and wireless connectivity for more functionality without compromising the project scope. DIY and technology savvy individuals can avail themselves with our product analysis and free consultation, suitable for existing and new building of any style
Premium
Immediate end users in this category are mid-class users and luxury home dwellers, this package has been designed to operate with technical sophistication by delivering on top quality smart units and appliances.
Elite
Carefully developed to meet complex solution requirements, this category is robust enough to accommodate practically all the modern building features, it simply reflects full-scale customization at its best.
Let us discuss about how our services can compliment your lifestyle as a home owner or add value to your business.